On the login screen below the username input box, there is a link titled "Forgot Username". Click the link and enter your DocTime Log registered email address as prompted. Your username will then be sent to you via email.

By default, the username for administrative users is their email address and the username for physicians is their NPI.

On the login screen, below the password input box, there is a link titled "Forgot password". Click the link, and a pop up will ask if you would like to receive an email with a temporary password. Click "Yes", and an email containing a temporary password will be sent to your DocTime Log registered email address. Use this password when logging in and reset your password when prompted. If you do not receive an email, please check your spam folder. If you are still not receiving an email, please contact the administrator at your facility.